Hyatt Regency Calgary Chef Concierge Awarded "Les Clefs d'Or" Honour
Brian Rasmuson presented Golden Key badge, recognizing his exceptional commitment to outstanding customer service.
December 6, 2011 – Brian Rasmuson, Chef Concierge, Hyatt Regency Calgary, has earned Les Clefs d’Or Golden Key badge, recognizing his dedication to maintaining the highest standards of concierge service for guests and travellers. The presentation of the badge (crossed golden keys on each lapel) makes Mr. Rasmuson one of only seven Calgary concierges with this designation.
Les Clefs d'Or is an organization committed to improving and maintaining the quality of service provided by concierge staff around the world. Les Clefs d’Or encourages members to continuously advance their professional abilities, ensuring they can advise their clientele and provide excellent travel experiences. The designation of Les Clefs d’Or to Mr. Rasmuson is a symbol of guaranteed exceptional service to guests at Hyatt Regency Calgary.
“I’m proud to be part of the Hyatt Regency Calgary team and bringing my best to meet the needs of our guests,” said Mr. Rasmuson. “I’m pleased to have earned this designation and I look forward to continuing to deliver the high quality service that Hyatt is renowned for.”
As a member of Les Clefs d’Or, Mr. Rasmuson met several requirements, including two consecutive years of service as a concierge; being knowledgeable about Calgary, Alberta and the surrounding areas; hosting and attending regular meetings; and serving as an active events volunteer over the past year.
From obtaining sold-out concert tickets, to ensuring reservations at top Calgary dining establishments, the Golden Key badge and Mr. Rasmuson’s skills and relationships help ensure Hyatt Regency Calgary guests receive unsurpassed service.
One of the aspects Mr. Rasmuson most enjoys about his position is the wide variety of guests, travellers and colleagues that he meets from all over the world. “I have a true passion for this industry and plan to be in it for very long time,” said Mr. Rasmuson. “I’m thankful to have accomplished as much as I have to date. Every day is a great new adventure.” Mr. Rasmuson is a proud ambassador for Hyatt Regency Calgary and the city of Calgary.
About Hyatt Regency Calgary
Hyatt Regency Calgary, awarded “Best in Accommodation” by the Tourism Calgary White Hat Awards, is situated on Stephen Avenue Walk in the midst of an exciting pedestrian mall and adjacent to the Calgary TELUS Convention Centre. As one of the city’s premium luxury hotels, Hyatt Regency Calgary affords the perfect setting for business and leisure travel. Possessing the largest hotel ballroom in Calgary and 22 meetings rooms, Hyatt accommodates meetings and events of all sizes while ensuring perfection. Other amenities include the award-winning full service Stillwater Spa, Thomsons Restaurant and the Sandstone Lounge. From Canada and the U.S., reservations for Hyatt Regency Calgary may be obtained by calling 1-800-233-1234 or logging ontowww.hyattregencycalgary.com